Shipping

While we are The Largest Balloon Retailer in North America, we unfortunately do not offer out of state shipping services. Please see our PIKCUP & DELIVERY section for more information.

Returns

Refunds

Due to our extremely fast & efficient turnaround time, we do NOT issue refunds.

Returns

We are unable to accept returns of inflated and personalised orders. Due to their nature, they are perishable and individually created for each customer, therefore, cannot be reused or resold. If your items are faulty this does not affect your statutory rights.

Faulty/Defective Product

Due to the nature of our products, sometimes they may arrive not looking as intended. A plethora of issues can cause a balloon to shrink, expand, implode, leak, etc.; especially in regards to mother nature. Should your balloons end up damaged in transit, please email us a picture of your product within 24 hours of its arrival and we'll do all we can to rectify. 

As our products are perishable, we're unable to issue discounts or refunds if an image of the faulty item isn't provided within 24 hours of arrival.

Refunds

Due to our extremely fast & efficient turnaround time, we do NOT issue refunds.

Returns

We are unable to accept returns of inflated and personalised orders. Due to their nature, they are perishable and individually created for each customer, therefore, cannot be reused or resold. If your items are faulty this does not affect your statutory rights.

Faulty/Defective Product

Due to the nature of our products, sometimes they may arrive not looking as intended. A plethora of issues can cause a balloon to shrink, expand, implode, leak, etc.; especially in regards to mother nature. Should your balloons end up damaged in transit, please email us a picture of your product within 24 hours of its arrival and we'll do all we can to rectify. 

As our products are perishable, we're unable to issue discounts or refunds if an image of the faulty item isn't provided within 24 hours of arrival.

About Balloon Pickups

1. add to cart

2. choose pickup

3. choose date & time

4. complete checkout

5. arrive during your selected time window, with your car prepared.

If you are unsure of how many balloons you can fit in your car, please see the below car chart.

When you come for pickup, please try your best to arrive in the arrival window that you have preselected. If there are issues with your arrival time, please call ahead at 843-856-912 so that we can prepare our staff and your order accordingly.

At Charleston Ballooon Company, we prebag your order to help alleviate the stress of the balloons flying away or being in the way while you are driving. We highly recommend letting us bag your order, as well as anchor weights for any orders containing helium. When loading in and taking the balloons out of your vehichle, please use one door at a time as two open doors can create a vaccum causing the balloons to fly away or down the street. If you are unsure of how many balloons you can fit in your car, please see the above car chart.

Car Chart

Balloon Type

Pickup Trucks

(Crew Cab)

Midsize Cars

(Accord, Camry)

Small SUV

(Subaru, Acura)

Midsize SUV

(Lexus, Volvo)

Full Size SUV

(Tahoe, Escalade)

Latex Balloons

✔️

24 Loose

✔️

24 Loose

✔️

48 Loose

✔️

60 Loose

✔️

100 Loose

Mylar/Foil Balloons

(18" Rounds)

✔️

12 Loose

✔️

12 Loose

✔️

24+ Loose

✔️

48+ Loose

✔️

50+ Loose

Orbz/Bubble Balloons

✔️

3-4

✔️

3-4

✔️

5-7+

✔️

10-12+

✔️

15+

Giant Balloons

(36")

0

0

✔️

1-2

✔️

2-3+

✔️

5-6+

Bouquets

(5-7 Balloons)

✔️

1-2

✔️

1-2

✔️

4-5

✔️

5-6

✔️

6-7

Small Garland

(5' - 6')

✔️

✔️

✔️

✔️

Medium Garland

(8' - 9')

✔️

✔️

✔️

Arches/Columns

(Delivery Only)

 

 

 

 

 

About Balloon Deliveries

1. add to cart

2. choose delivery

3. choose date & time

4. complete checkout

5. await our arrival, or notify the recipient. We are very punctual.

We service the following zipcode online in our local area. Please note that if you do not see the delviery zipcode you are lookign for, it is likely that you will have to phone in your order.

Downtown Charleston: 29401, 29403, 29425.

Lower Mount Pleasant & Surrounding Islands: 29464, 29492, 29412

West Ashley: 20407, 29414

We service the following zipcode online in our local area. Please note that if you do not see the delviery zipcode you are lookign for, it is likely that you will have to phone in your order.

Note: Pricing is subject to change based on economic climate inflation and seasonal demand.

Downtown Charleston: 29401, 29403, 29425. $20.00

Lower Mount Pleasant & Surrounding Islands: 29464, 29492, 29412 $25.00

West Ashley: 2047 $10.00

West Ashley: 29414 $15.00

OFFLINE ZIPCODES

Wadmalaw/Johns Island 29455; Ravenel/Hollywood 29470; & Summerville 29485 $45.00

Sullivans Island 29482; IOP 29451; Folly Beach 29439 $40.00

Goose Creek/Ladson/Summerville 29486 $50.00

Wadmalaw 29449 & Goose Creek 29455 $55.00

Kiawah Island 29455 $75.00

Seabrook Island 29455 & Wadmalaw 29487 $65.00

Mt. Pleasant 29466 $30.00

Air Force Base 29404; & N. CHS. 29418/29420 $35.00

You have the option of having your delivery brought back to the shop for the receipient to pickup (we will leave a door card stating such).
You can have us attempt a redelivery for an addtional charge.
You can give us permission to leave the balloons in a secure location, example in a bag on a front porch or at a neighbors house (we are not responsible for lost/stolen or damaged balloons)